HEALTH INFORMATICS ANALYST
Posted on
Sunday, 19 January 2025, 19 Rajab 1446
Apply by
Thursday, 13 February 2025, 14 Shaban 1446
Location
Riyadh
Department/Section
Medical Informatics Section
Address and troubleshoots issues escalated by the Service Desk involving workflows, interfaces, and applications, with a focus on clinical, medical and biomedical applications of KFSH&RC. Helps ensure the optimal usage of applications to meet the changing needs of the business.
1. Supports troubleshooting L2 issues escalated by the Service Desk involving workflows, interfaces, and applications, with a focus on clinical, medical and biomedical applications.2. Communicates downtime and other issues to relevant stakeholders and report back to stakeholders upon resolution.
3. Escalates unresolved issues to the relevant Applications & Health Informatics Department, as necessary (L3 support).
4. Supports development of training material for users of business applications.
5. Supports implementing standard and minor changes to certain applications capabilities as indicated in the change classification matrix.
6. Supports assisting end-users with packaged application report development.
7. Follows prescribed system safety and security procedures of computing environment.
8. Follows all Hospital’s related Policies and Procedures.
9. Participates in self and others' education, training and development, as applicable.
10. Performs other related duties as assigned.
Master’s or Bachelor’s Degree in Computer Science, Informatics, Health Sciences, or related discipline is required.
One (1) year of related experience with Master’s, or three (3) years of related experience with Bachelor’s Degree is required.
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