Top Performers for Q4, 2021

Patients and Families Rating Categories

Year of 2021

4th Quarter

Benchmark 60th ile - Riyadh

Year of 2021

4th Quarter

Benchmark 60th ile - Jeddah

1　

Best Healthcare Provider

 Dr.Alfadel Alshaibani,

 Scoring (99.35) 99th ile

 F99561

Dr.Hamed Alhusaini, Scoring (98.06) 99th ile

F54171

Dr. Ali Alahmari,

 Scoring (98.06) 99th ile

F1509267

Press Ganey International Benchmark (95.2)

Dr.Hassan Altrabolsi,

Scoring (98.23) 99^th ile

 F88903

Dr.Abdullah Baslaim,

Scoring (97.5) 99^th ile

 F61800

Dr.Adil Kamal,

Scoring (97.18) 99^th ile

F41999

2

Best Emergency Room Healthcare Provider

Dr. Farooq Pasha,

 Scoring (88.87) 77^th ile

F1501758

Let's ASPIRE to get there!

3

Highest Scored Unit in Nursing Communication

C-1

Unit Score (84.15) 85^th ile

JES1 Neuroscience Ward

 Unit Score (87.5) 94^th ile

4

Highest Scored Unit in Staff Responsiveness to patients and family’s needs

C-1

Unit Score (82.4) 97^th ile

 JES1 Neuroscience Ward

Unit Score (77.54) 94^th ile

5

Highest Scored Unit in Medication Education

KACOLD-17

Unit Score (77.99) 99^th ile

Press Ganey International Benchmark (62.8)

JES5 - Medical Ward

Unit Score (78.24) 99^th ile

6

Highest Scored Unit in Environmental Cleanliness

F-3

Unit Score (86.67) 96^th ile

JEN/JES 4 – Adult Oncology Ward

Unit Score (88.38) 98^th ile 

7

Highest Scored Unit in Discharge Communication

CWB 
Unit Score (93.98) 99^th ile

Press Ganey International Benchmark for PIP (89.8)

Let's ASPIRE to get there!

Press Ganey International Benchmark for Adult HCHAPS (88.2)

Let's ASPIRE to get there!

Press Ganey International Benchmark (89.8)

8

Highest Scored Unit in Patient and Family Engagement in decisions of care

KACOLD-16

Unit Score (96.93) 99^th ile

JES2 -CVT Ward

Unit Score (93.73) 99^th ile

9

Highest scored Clinic in Nursing Communication

Pediatric Liver Transplant Clinic Score (94.89) 69^th ile

Let's ASPIRE to get there!

10

Highest scored Clinic in Sensitivity to Patients' needs (OPD)

Ophthalmology clinic

Clinic Score (95.16) 81^th ile

Let's ASPIRE to get there!

Press Ganey International Benchmark (94.4)

11

Highest scored Clinic in Wait time

Pediatric Pulmonary Clinic

Clinic Score (91.92) 90^th ile

Let's ASPIRE to get there!

12

Highest Scored Clinic in Environmental Cleanliness

Endoscopy clinic

Clinic Score (98.04) 81^th ile

 Let's ASPIRE to get there!

 Press Ganey International Benchmark (96.5)